We offer one-time and ongoing support for individuals that are self-hosting. For larger customers, we offer enterprise support.
- Priority email support 7 days / week
- Response within 24 hours
- Get help installing, configuring, and upgrading your instance
- Fixes for any issues that occur in your environment
- Includes 1 hour of consulting to make WriteFreely fit your needs
starting at $1,000 / month
Our enterprise tier comes with on-premise support, team education, priority bug fixes, phone support, and annual invoicing (payable via wire transfer).
Installation on your Linux server
- One-time installation
- SSL certificate setup
- Your custom configuration
- MySQL as the backend
- Requirement: root access or working closely with your admins