We and the community offer support through various channels.
Whether you have questions about how to use or install the software, or want to know where the product is headed, the best place to get your questions answered is on our forums. Asking questions there in the open helps everyone save time by answering your questions once, in a place where anyone can read them.
The team is happy to answer basic questions about the official install methods we support. For more responsive help with your individual setup, you can purchase support.
Please report issues with the software on the GitHub repository. We're very responsive there and work to keep open issues to a minimum, so please use it only for bug reports, and help us by following our guidelines.
We offer one-time and ongoing support for individuals that are self-hosting. For larger customers, we offer enterprise support.
Our enterprise tier comes with on-premise support, team education, priority bug fixes, and annual invoicing (payable via wire transfer). Contact us for more information.